Knowledge Base

CITY OF TERRE HAUTE SEWAGE BILLING CHANGE 

Indiana American Water Company made the decision in 2012 to exit the sewage billing services line of business and to focus their efforts on the core service of providing water services to communities they serve.

What does this mean for sewer users in our community?

The City of Terre Haute has hired a new sewer billing agent. Beginning in January 2013, you will receive a sewer bill from the City of Terre Haute. Your bill will have the City's seal at the top and will state "City of Terre Haute Sewage Billing. The new bill will be for your monthly sewer charges only. You will continue to pay Indiana American Water (or any other water provider) for your water service but all sewage charges will be moved to the new bill.

Upon receipt of your new sewer bill, please direct all sewage billing questions to the Customer Service Center at 1-800-955-6598.